Jaap Korthals Altes <jaapkorthalsaltes@gmail.com>

Action Required: Your app is not compliant with Google Play Policies (Juggluco)
2 messages

Google Play Support <no-reply-googleplay-developer@google.com>Wed, Dec 4, 2024 at 5:15 PM
Reply-To: Google Play Support <no-reply-googleplay-developer@google.com>
To: jaapkorthalsaltes@gmail.com
Cc: jaapkorthalsaltes@gmail.com
Google Play
Developer update

Hi Developers at Jaap Korthals Altes,

After a recent review, we found that your app Juggluco (tk.glucodata) is not compliant with one or more of our Developer Program Policies. See below for more information about your app's status and how to correct the issue.

Publishing Status

App Status: Rejected

Your app has been rejected and wasn't published due to the policy issue(s) listed below. If you submitted an update, the previous version of your app is still available on Google Play.

Issue found: Watch shapes

Your app or watch face content does not meet one or more of the following visual quality requirements:

  • Fits within the physical display area.
  • No text or controls are cut off by the screen edges.

For more information, see Handle different watch shapes.

Issue details

We found an issue in the following area(s):

  • Version code 519: In-app experience: Please see attached screenshot IN_APP_EXPERIENCE-7972.png

About the Wear App Quality Guidelines

We do not accept apps into Wear OS that don't adhere to Wear App Quality Guidelines.

Action required: Submit an updated app for review

Here's what to do to help get your app on Google Play:
  1. Make sure to read the applicable policies or requirements listed below:
  2. Make appropriate changes to your app (if possible), and be sure to address the issue described above. You may also want to check your app's store listing for compliance, if applicable.
  3. Additionally follow these steps APK/App bundle level updates:

    1. Upload the modified policy compliant APK across all tracks, and deactivate the noncompliant APK(s).
    2. Navigate to the track(s) with the policy issue (Closed / Open testing / Production). Click Create new release or Edit release
      • If the release with the violating app bundles / APKs are in a draft state, discard the release.
      • Otherwise, add the policy compliant version of app bundles / APKs.
      • Make sure the noncompliant version is under the "Not Included" section of this release.
      • Enter a release name and click Save. Once saved, click Review release, then proceed to roll out the release to 100%.
    3. If the non-compliant versions are released to multiple tracks, repeat step 2 in each track.
    4. In addition to your Production release, if you have other release types that you use for testing and/or quality assurance checks (for example, Internal test, Closed, Open), please make sure to update those tracks as well.

    If you’d like to disable your Wear OS by Google app temporarily, or remove the release type entirely, follow these steps on Advanced settings page:

    1. Click the Release types tab.
    2. You can either disable your Wear OS by Google app (this is convenient if you want to enable it again in the future) or remove the release type entirely:
      1. Disable your Wear OS app: Next to “Wear OS by Google,” select Manage. Next, uncheck the “Opt-in” box, and click Save.
      2. Remove the release type: Next to “Wear OS by Google,” select Remove.
  4. Double check that your app is compliant with all other Developer Program Policies.
  5. If you made changes to your app bundle, store listing, or APK, please sign in to your Play Console and submit the update(s).

Submit an Appeal

Make sure you have followed the instructions provided on this page to quickly address this issue. If you have fixed the violation, you do not need to appeal and can directly make an updated submission. If you believe our decision may be incorrect, you can appeal. It may take up to 7 days to receive a response, or longer in exceptional cases.

Learn More

Visit the Enforcement Process article to learn more about how different enforcement actions can impact your apps in different ways. Check out the latest Google Play policy updates on Privacy, Deception and Device Abuse, Health Content and Services, Enforcement Process, Mobile Unwanted Software, and more!
Watch this #PolicyBytes video! Choose your preferred language by changing the audio track in the settings.

Thanks for your continued support in helping to make Google Play a positive experience for both developers and consumers.

Please complete a two question survey to help us improve this experience.

The Google Play Team

LANG=en|MODE=M|REG=NL|TID=CW

If you are located in the EU, you may have additional redress options. Learn more about those potential options in the EU Out-of-Court Dispute Resolution Help Center. Routing ID: ZLFS

© 2024 Google LLC 1600 Amphitheatre Parkway, Mountain View, CA 94043

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IN_APP_EXPERIENCE-7972.png
104K

Google Play Support <no-reply-googleplay-developer@google.com>Wed, Dec 4, 2024 at 11:29 PM
Reply-To: Google Play Support <no-reply-googleplay-developer@google.com>
To: jaapkorthalsaltes@gmail.com
Cc: jaapkorthalsaltes@gmail.com
Google Play
Developer update

Hi Developers at Jaap Korthals Altes,

After a recent review, we found that your app Juggluco (tk.glucodata) is not compliant with one or more of our Developer Program Policies. See below for more information about your app's status and how to correct the issue.

Publishing Status

App Status: Rejected

Your app has been rejected and wasn't published due to the policy issue(s) listed below. If you submitted an update, the previous version of your app is still available on Google Play.

Issue found: Missing app icon in splash screen

Your app does not show a 48x48dp app icon on a black background during app startup. For more information, see Branded launch.

Issue details

We found an issue in the following area(s):

  • Version code 522

About the Wear App Quality Guidelines

We do not accept apps into Wear OS that don't adhere to Wear App Quality Guidelines.

Issue found: Background not black

Your app does not use a black background for all apps and tiles. For more information, see Color.

Issue details

We found an issue in the following area(s):

  • Version code 522: In-app experience: Please see attached screenshot IN_APP_EXPERIENCE-4442.png

About the Wear App Quality Guidelines

We do not accept apps into Wear OS that don't adhere to Wear App Quality Guidelines.

Issue found: Watch shapes

Your app or watch face content does not meet one or more of the following visual quality requirements:

  • Fits within the physical display area.
  • No text or controls are cut off by the screen edges.

For more information, see Handle different watch shapes.

Issue details

We found an issue in the following area(s):

  • Version code 522: In-app experience: Please see attached screenshot IN_APP_EXPERIENCE-6155.png
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The Google Play Team

LANG=en|MODE=M|REG=NL|TID=CW

If you are located in the EU, you may have additional redress options. Learn more about those potential options in the EU Out-of-Court Dispute Resolution Help Center. Routing ID: ZLFS

© 2024 Google LLC 1600 Amphitheatre Parkway, Mountain View, CA 94043

Click here to configure your notification preferences.

This message was sent to inform you about important updates to your Google Play developer account.


2 attachments
IN_APP_EXPERIENCE-6155.png
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IN_APP_EXPERIENCE-4442.png
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